ONLINE SERVICES

Our online service is designed to provide fast and effective remote assistance through video communication platforms such as:

This service is delivered by our technical team and engineers to support customers with:

Online Support During Warranty Period.

During the valid warranty period, online technical support is provided free of charge.

This includes assistance from our technical team and engineers for:

Our goal during the warranty period is to ensure that your machines operate efficiently, safely, and without interruption.

Support requests are handled with priority, and our team will respond based on urgency, time zone, and technical availability.

After the warranty period has expired, online technical support services continue to be available on a paid basis.

This service includes:

Pricing for post-warranty support will be defined based on the scope of service, duration, and technical requirements.

Before starting any paid service, customers will be clearly informed about the service conditions and applicable costs.

Extended Warranty & Support Options

For customers who require continued support under warranty-like conditions, extended warranty options are available.

This service provides:

Extended warranty terms and pricing are customized based on machine type, usage conditions, and customer requirements.

Our team will provide detailed information and a tailored proposal upon request.

Country/Region