Article 1- Parties


1.1. Sales person

Name : Zagora Saw Kesim Tekn.Dış Tic.Ltd.Şti.

Address: Akçaburgaz Mah. Muhsin Yazıcıoğlu Cd. No:/3 Posta kodu : 34522 Esenyurt / Istanbul 
Telephone: 0 212 544 25 15

Email: [email protected]


1.2. buyer

Name – surname/TC.No





Article 2- Subject

The subject of this contract is that the BUYER belongs to the SELLER. www.zagorasaws.com internet speech Electronically determining consumer rights and costs in accordance with the provisions of the Law No. 4077 on the Protection of Consumers and the Regulation on Distance Contracts, regarding the sale and delivery of the product for which the execution order is stated and the sale price is specified.

Buyer, seller's name, title, full address, telephone and other access information, basic content of the product subject to sale, sales price including taxes, payment method, delivery conditions and cost, etc. All preliminary information about the goods subject to sale and the use of "withdrawal" protection and how this right can send results, complaints and objections, etc. to official authorities. It accepts and declares that it has been informed by the seller clearly, comprehensibly and in accordance with the internet environment, that this preliminary information confirms the electronic package and then the goods order period is in accordance with the provisions of this contract.

www.zagorasaws.com fee and an invoice on the order given by the buyer are the carrier parts of this contract.


Article 3- Contractual Product/Payment/Delivery Information

The type and type, quantity, brand/model, sales price, payment method, delivery person, delivery address, invoice information, shipping fee of the product/products from which electronic collection is received are as follows. The person to be invoiced and the person making the contract must be the same. The information below must be correct and complete. It accepts the buyer to fully compensate for the damages that may arise from the structures where this information is not correct or incomplete, and also accepts the protection of all kinds of buyers of these contents.

The SELLER reserves the right to suspend the order when the parts it deems necessary and the information given by the BUYER match the reality. Where the SELLER detects a problem with the order, if the BUYER cannot reach the BUYER from the phone, e-mail and postal addresses given by the BUYER, it will definitely freeze the placing of the order for 15 (fifteen) days. The BUYER is expected to contact the SELLER at home during this period. If no response is received from the BUYER within this period, the SELLER cancels the order so that both parties are not damaged.


Received Product/Products

Name , code : … pcs

Total Sales Price : …. -TL

Payment Method: Credit Card/Bank Transfer (EFT)

Delivery Person :

phone number :

Delivery Address :

Person/Institution to be Invoiced:

Billing address :

Tax Administration :

Tax Registration Number:

Shipping Fee: … -TL


Article 4- Contract Date and Force Majeure

The contract date is ../../…, which is the date the order was placed by the buyer. is historical.

Force majeure (Natural disaster, war) ), terrorism, removal, labor legislation, seizure or strike, lockout, significant malfunction in production and communication facilities, etc.). The party in the person of force majeure will be notified immediately and in writing of the situation in other countries.

During the continuation of the force majeure, no liability will arise due to their failure to fulfill their successor acts. This force majeure situation will continue for 30 (thirty) days, and each party will have the right to terminate unilaterally.


Article 5- Rights and Obligations of the Seller

5.1. The Seller agrees and undertakes to fully fulfill the obligations imposed on him in the contract for which the fees of the Law No. 4077 on the Protection of Consumers and the Regulation on Distance Contracts expire, except in cases of force majeure.

5.2. Small groups of 18 (eighteen) residents are shopping on the www.zagorasaws.com internet environment. The seller will base the buyer's contract on the correct age of use. However, the seller will not be held responsible in any way due to the wrong writing of the age of the buyer.

5.2. www.zagorasaws.com from price errors caused by system errors  is not responsible. Accordingly, the seller is not responsible for the promotion, price errors that arise as a result of the system, design or shapes on the website. The buyer cannot claim from the seller based on system errors.

5.3. You can shop by credit card (Visa, MasterCard, etc.) or bank transfer from the www.zagorasaws.com . Orders that are not transferred within one week of the order will be cancelled. The processing time of the orders is given, not when the order is placed, when the necessary collection is made from the credit card account or when the money transfer (EFT) is written to the bank accounts. Payment methods such as pre-paid post or postal check are not accepted without consulting customer service.


Article 6- Rights and Obligations of the Buyer

6.1. The buyer accepts and undertakes to fulfill the obligations imposed on him in the contract, except for force majeure.

6.2. The buyer accepts and undertakes that he has accepted the terms of the employment contract by placing an order and that he will make the payment in accordance with the payment method specified in the contract.

6.3. Buyer, www.zagorasaws.com  Internet protected seller's name, title, full address, telephone and other access information, content of the goods subject to sale, sales price including taxes, payment method, delivery conditions and costs etc. All preliminary information about the goods subject to sale and "withdrawal" How to use the right of use and how to use this right, official authorities to which they can submit their complaints and objections, etc. It accepts and declares that it has clear, understandable and appropriate knowledge of the internet environment by confirming these preliminary information electronic events.

6.4. Depending on the previous article, the Buyer declares that he has knowledge of the product order and payment terms, product usage instructions, warnings and warnings against possible situations, and the scope of extending the order/payment/use period of the www.zagorasaws.com and electronic evacuation required confirmation.

6.5. If the buyer wishes to return the product, the buyer agrees and undertakes not to damage the product and its packaging under any circumstances, and to return the original return invoice and delivery note.


Article 7- Order/Payment provision



The collection of shopping savings, including VAT, is processed over the POS of the relevant bank card, after the TL deposits (total installment amounts in installment transactions) are approved by the buyer. Therefore, before the orders are shipped, an order confirmation mail is sent. No shipment is made until the Order Confirmation e-mail is sent.

Any disruption in the process or problems with the credit card are notified to the buyer by using one or more of the telephone/fax/e-mail ways that are terminated in the contract. collection may be requested from the buyer with his bank. The processing time of orders is not when the order is placed, but when the necessary collection is made from the credit card account or the transfer (EFT) is determined to reach the seller's accounts.

In the event that the contractual good cannot be supplied due to an exceptionally justified reason, in case the buyer encounters a storage and/or stock problem, another goods of equal quality and price may be sent to the buyer, provided that the buyer gives a clear and understandable Informing consent, or the buyer ends and the selection is completed. ; a new product may be sent, it may be expected that the other obstacle that enters the product stocks or prevents delivery will disappear, and/or the order may be cancelled.

In cases where the fulfillment of the obligation to deliver the goods subject to the contract is fulfilled, the contract is canceled after the buyer is returned to him within ten days at the latest, within ten days at the latest, the total price paid by the buyer and any documents that put him under debt, if any. In such a case, the buyer will not demand any additional material and moral damage from the seller.



In the www.zagorasaws.com , order packages are offered by cash transfer to buyers who do not want to use their internet credit card. In payment by wire transfer, the buyer can make the transfer to which he can entrust the most suitable bank. If EFT is made, the expiry date is not taken into account. When making money order and/or EFT, the "Sender Information" must be the same as the Billing Information and the order number must be written.

After the delivery of the product, if the Buyer fails to pay the relevant bank or finance request to the Seller due to the faulty or unlawful use of the air credit card by unauthorized persons, regardless of the Buyer's fault, the Buyer's product delivered to the Seller within 10 days. Penalties for sending to . Such storage and loading expenses belong to the Buyer.

If the Buyer has preferred to pay by card, the BUYER accepts, declares and accepts that the relevant interest rates and default interest information will be applied within the scope of the "Credit Card Agreement" between the Bank and the BUYER, as well as the confirmation results, the interest and default interest and loan provisions in accordance with the provisions of the legislation on it. commits.


Article 8- Shipment/Delivery provision



Along with the provisions of the order confirmation mail, the product/products are given to the cargo confidential with which the seller has an agreement.



The delivery of the buyer will be delivered with the cargo with which the seller of the product / products has an agreement. The delivery time is 30 days from the receipt of the Order confirmation mail and the conclusion of the contract. According to the buyer, this period may be extended by a maximum of ten days, by notification in writing or by a permanent data carrier.

The products are sent to the place where the cargo companies do not deliver to the address by telephone notice.

In cases where the cargo company delivers once a week and there are errors and deficiencies in the shipping information, details such as some social events and natural disasters may be delayed during the specified day. The buyer cannot impose any responsibility on the seller due to these sags. If the product is to be delivered to a person/organization other than the Buyer, the seller is not responsible for the extra shipping costs that may arise from the person/organization not accepting the delivery, inaccuracy in the shipping information and/or the fact that it will be left at the Buyer's location. If the product/products have not been used on the specified days, the delivery instructions should be sent to the customer service. [email protected] should be notified immediately using the e-mail address.

In case of damaged package; Damaged packages should not be received and a report should be made to the Cargo Company official . If the Cargo Company representative is contacted if the package is not sent, the buyer has the right to request that the package be opened and taken there, checked if it is delivered undamaged, and that it be determined with a report. After the package is received by the Buyer, it is accepted that the Cargo officer has fulfilled his duty. If the package is not accepted and a report is kept, the situation should be reported to the Seller Customer Service as soon as possible, with the copies of the report remaining in the Buyer.


Article 9- Provision on Product Return and Right of Withdrawal

The buyer has the right to withdraw from the contract within fourteen days after delivering the property without showing any intention and without paying any penalty. In order to be able to reimburse the general communiqué of the tax procedure law no. 385, the buyer must fill in the return section at the bottom of the 2 invoices belonging to the seller delivered with the goods completely and correctly, sign , send a copy to the seller with the product, and keep the other copy at his/her responsibility. The right of withdrawal starts from the day the goods are delivered to the buyer. Returned product or return shipping cost must be borne by the buyer.

There is no right of withdrawal for the goods for the buyer's needs and/or simply meeting his personal needs.

If the buyer uses the benefit of withdrawal, the seller will return the total price received within the last day from the expectation of the invoice containing the withdrawal notification, together with the product, and any documents that put the consumer in debt, if any, without incurring any expense to the buyer.

The existence of a reason that ensures that the received goods are kept or returned does not prevent the use of withdrawal. However, if the recovery of value or limitation of return is due to the fault of its use, the seller must compensate the value or decrease in the value of the goods.

The general return period for an inadvertently purchased product is 14 programs. During this period, generalization in the form of unpacked, used, stored, etc. is unacceptable. Returns must be made with the original packaging.

In cases where any opening, deterioration, leakage, location, tearing, use and other behaviors are detected in the product and its packaging inadvertently purchased, and if the product cannot be returned as it was when it was delivered to the buyer, the returned product is not accepted and the refund fee is not charged.

For product inspection, the situation should be forwarded to customer service as their priority. The information about returning the product is transmitted to the consumer by the seller. After this meeting, the buyer should deliver the product, together with the invoice containing information about the return, to the seller via the Cargo company that made the delivery. The returned product, which reaches the seller, is accepted as a return if there are conditions specified in this contract, and the refund is made to the buyer's credit card/account. The product is not returned free of charge. The time of reflection of refunds made to the credit card to the credit card accounts is at the discretion of the relevant bank.

If the purchase is made with a credit card and in installments, the return to the credit card will be applied as follows: If the buyer has sent the request to purchase the product in installments, the Bank makes the repayment to the buyer in installments. After the seller pays the entire price of the product to the bank for a single fee, the requested refund amounts are transferred by the Bank to the bearer's account in installments, in order not to be victimized, in case of an inquiry into the credit card of the buyer for the expenditures in installments made from the Bank's POS. The installment amounts paid by the buyer until the cancellation of the sale, if the card does not end with the refund, 1 (one) refund will be reflected on the card each month, and the refund will take another month up to the amount of the installment paid in the previous date, after the installments paid by the buyer before the sale are paid, and will be deducted from existing debts.

In the event that goods are purchased with a card and services are rendered, the seller must pay the buyer in cash in accordance with the contract he has with the Bank. In the event of a return transaction, the merchant, namely the seller, will make the refund with the relevant software limitation, and the merchant, that is, the seller, is liable to consume the relevant part to the Bank in cash or on account, and as the above-mentioned details require, the buyer cannot be paid in cash. Refund to the credit card will be taken by the Bank as the next transaction requirement, after the buyer's single payments to the Bank.


Article 10- Confidentiality

The information provided by the buyer to the seller for the purpose of making payment with the information specified in this contract will not be shared with third parties by the seller.

The Seller will only be able to disclose this information within the scope of the existence of an administrative / legal obligation. In any legal investigation with documented research capacity, the user requested from the vendors can give it to the relevant authority if he/she holds it.

Credit Card information is never stored, Credit Card information is only securely transmitted to the relevant transactions during the collection process and used for provisioning, and is deleted from the system after provision.

Information such as the buyer's e-mail address, postal address and telephone are only used by the seller for standard product delivery and informative instruction. In some periods, campaign information, information about new products, promotional information may be sent to the buyer after the license.


Article 11- Authorized Courts and Enforcement Offices in Case of Dispute

In the event of a dispute arising from the payment of this contract, the Consumer Arbitration Committees and the Consumer Courts in the Seller's settlement are authorized up to the value announced by the Ministry of Industry and Trade in December each year.

In the event that the order is fulfilled, the Buyer must have accepted all the possibilities of this contract. ……/…/…




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